About the role
Be the first line of support for clients using our managed collaboration services. You will join a team of engineers and project specialists who have delivered technology spaces for leading companies across Europe for more than 25 years.
Responsibilities
- Handle tickets by phone, email and remote session
- Troubleshoot Microsoft Teams Rooms and Zoom Rooms
- Escalate and follow up until resolution
Requirements
- 1+ year in a service desk or IT support role
- Excellent English communication
- Availability for 20–25 hours per week
What we offer
- Competitive salary and annual performance bonus
- Certified training with Crestron, Q-SYS, Microsoft, Cisco and other partners
- Private health insurance and meal vouchers
- Flexible schedule and a hybrid way of working where the role allows
- A mentor from day one and a clear development path